If you’re seeking therapy services, please contact me by phone or email (jolene.jacquart@manzanitamind.com) to express your interest in starting treatment.

I only see a small number of patients for individual therapy as I spend a large percentage of my time serving as the Director of the Clinical Services and Training Center within the Psychology Department at the University of Texas at Austin. Therefore, there are times when my schedule cannot accommodate new patients for several weeks. Please contact me if you are interested in treatment and inquire about upcoming availability.

No, I am not contracted by insurance plans, which means I do not take insurance and am considered an out-of-network provider.

Many insurance plans allow individuals to apply for partial reimbursement for therapy services received from out-of-network providers. Plans and processes vary widely therefore you are responsible for determining what insurance benefits you can receive and how to obtain reimbursement.

In some cases, when individuals are unable to find another provider with the same expertise in their insurance network, insurance companies will provide full reimbursement to cover the treatment (sometimes called a “single case exception").

Please call your insurance company prior to your first appointment and request further information regarding your out-of-network benefits.

Helpful questions to ask your insurance company:

• I’m seeking out-of-network mental health services, what are the percentage of Providers fees that are reimbursable?

• Is there a deductible?

• How many sessions per year does my plan cover?

• What documentation do I need to submit in order to receive out-of-network reimbursement and where do I submit it?

• Are there any time limitations regarding filing my claims?

Health spending accounts are another type of healthcare benefit where individuals and/or employers put money aside to pay for qualified medical expenses, such as deductibles and copays. You might be able to use your Health Spending Account to pay for mental health services using your associated health spending account debit card or submitting receipts for reimbursement. You are responsible for checking with your health spending account benefits to see what qualifies as a medical expense and how you can use the account to pay for services.

Fees are determined by the service provided and are collected at the time of service. For more information on fee structure, visit the therapy services & fee page.

I accept check and credit cards. I am not able to bill insurance plans for therapy services; however, I am happy to provide you with an invoice to submit to your insurance company for reimbursement.

Please contact me to further discuss fees and payment options.

If cost is a barrier, please contact me to further discuss fees and payment options.

If you need to cancel or reschedule your appointment, please provide 24-hours notice prior to your scheduled appointment time. You will be charged 75% of the service fee for missed or cancelled appointments without 24-hour advance notice.